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ARS Customer Reviews
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ARS has provided premier roofing services since 1993, over the years, as a result to our commitment to providing quality services, we have accumulated hundreds of testimonials and commendations from our customers. Below are just a few from our many satisfied customers. These and other reviews can be found all over the internet on sites such as AngiesList.com, Kudzu.com. Google, HomeReports.com, CitySearch.com, and many others.


Simply the Best, Professional Roofing Contractor Delivers Satisfaction

By David R.
 
I've been a small remodeling contractor in and around Atlanta for approx. 12 years now. My clients demand the very best when it comes to hiring a contractor for anything. Client satisfaction is required and may not ever be compromised regardless of variables. My business has always been generated by referrals from previously satisfied clients, or recommendations from other professionals to their clients. Job quality is mission critical.

Since 1999, and anytime I encounter a shingled roofing job, I have turned to ARS Roofing for assistance. The scale of work has never been an obstacle, if the job is a complete re-roof or only a tiny persisting leak, including some that other roofing contractors failed to prevent or even locate, ARS Roofing has delivered timely professional quality work resulting in absolute client satisfaction.

The project is finished leaving a clean job site, all details being in order, and the client is satisfied. This makes for a proud client, outstanding job results, along with future client referrals, and that is every ones objective.

I have a peace of mind when ARS Roofing is working with my clients. I know that the job can and will be done right, and that the quality and performance will meet or exceed the industry standards. I know that the client will receive nothing other than SIMPLY THE BEST.
I am a completely independent contractor NOT employed or contracted by ARS Roofing, and have not been compensated or requested whatsoever regarding this review. This review describes my sole opinion and experiences as A CLIENT of ARS Roofing, located in Smyrna, GA.


Ethical roofers DO exist!

By Bob M. via Kudzu.com
.
The Estimate - Mark took his time and gave us a thorough estimate, providing available options. He told us which options he recommended and which he felt we did not need. He was helpful, but never pushy. The price was very competitive when compared with the other three bids we received.

The Company - I research any company working on my house. ARS has excellent Kudzu ratings and an A+ rating with the BBB. Additionally, they are Master Elite certified with GAF, the shingle manufacturer.

The Work - The crew showed up on time and put tarps over the shrubs around my house to avoid debris falling on/in them. They cleaned up the worksite as they went. All nailing (both the plywood that was needed and the shingles) were hand nailed. The finished product looks fantastic and I'm confident will hold up well.

The wood on my roof was in poor shape and ten sheets of plywood were needed to get it in ready for shingles. The crew sent a guy out for the plywood and had replaced almost all of it when the supervisor came by and noticed is was three ply, not four ply. He made them take it all off and replace it with four ply. I would never have known the difference, but seeing that attention to detail and workmanship left a huge impression on me.

I have already recommended ARS to several people. The work they do is top notch and their prices are solid. In an industry with so many shady companies it was a pleasure to work with such professional people..



Quality Workmanship

By: Charles DeViney

I had my roof replaced in June 2009 and could not be happier! The entire process from the quote to the installation was very easy and stress free. There was never any surprises. When any issues with my roof came up I was addressed upfront and thus at the completion of my project I knew exactly what the cost was to be. The way my property was cared for and the cleanup was exceptional.
Thank You


Another Satisfied Customer Writes To HomeReports.com


Gentlemen:

I wish to commend the absolutely outstanding re-roofing work performed on my home by Atlanta Roofing Specialists.

Their Job Estimator (actually, one of the owners of the firm) was personable, thorough in examining and explaining the work to be done and options available, where pertinent. The written, detailed work and price proposal he presented was fair and competitive.Their office kept me informed of scheduling as the date for start of work approached, a date that can often be affected by ongoing weather conditions.

Materials were delivered on schedule and carefully placed to avoid interference with normal home and driveway traffic. When the roofing crew arrived, they were 100% professional and prepared to begin the job without delay. As stipulated in their write-up, all work was accomplished with hammer and nails as opposed to automated air-hammers; a strong factor in ensuring the high quality standards that they maintain. These standards applied to every aspect of their work including post job clean-up and the follow on installation of additional air intake soffits by their carpentry sub-contractor.

The end result is that I have a beautifully applied new roof and a house that looks twenty years younger.

Thank you for your assistance via write-ups contained in "Home Reports" that aided me in selection of this superior firm to replace the roofing of my home.

Michael E. McGuinn, III

A Letter of Commendation


Dear Sir:

I write this letter of commendation with regard to ARS employee, David Bishop. After experiencing a series of challenges with my roof, I was referred to your company by (L. Reynolds).

Upon his initial visit/consultation, Mr. Bishop was prompt, courteous, and quite informative. He provided me with the names and addresses of client referrals and brought along information about the different types of roofs, warranties, and financial plans available through his company.

Mr. Bishop’s service caused him to stand out above other companies who simply offered a generic diagnosis of the roof damage as, “hail & wind damage.” He not only confirmed earlier assessments but also included information on exactly what insurance companies should look for when checking for damages. His consultation was not as a “hit & run” but he spent quality, unrushed time with me a s potential client. His willingness to share his knowledge about the workmanship of the shingles only added to the high caliber of services that your company would appreciate having as roofing specialists.

Overall, I found Mr. Bishop to be both honest and thorough. Although he made it clear that he would appreciate my business, he was not pushy and offered a professionalism that spoke well of Atlanta Roofing Specialists, I would recommend him highly as a representative of your company to anyone needing roof repairs, as I believe he had provided above bar service on behalf of your corporation.



Sincerely,

Carlton and Brenda Banks

College Park, GA



For more reviews see HomeReports.com, Kudzu.com, Google, and other major directories.
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